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Terms of Use

Home Terms of Use

Any individual, organization or public entity that uses the Friends of the Family (the “website”) does so subject to the following terms and conditions.

1. Use of Our Services

Friends of the Family provides services, resources, and communications to support individuals and communities. By using our website or services, you agree to:

  • Use our services for lawful purposes only
  • Provide accurate and complete information
  • Not misuse or interfere with our systems or communications

2. Communication Consent

 

By providing your contact information, including your phone number, you consent to receive communications from us related to the services you receive.

These communications may include:

  • Appointment reminders
  • Service updates
  • Case-related notifications
  • Important operational messages

We do not send marketing, promotional, or fundraising messages via SMS.

3. SMS Messaging Terms

If you opt in to SMS communications:

  • Message frequency varies based on your interaction with our services
  • Message and data rates may apply

Opt-Out

You may opt out at any time by replying:

  • STOP

Help

For assistance, reply:

We are not responsible for delays or failures in message delivery caused by your mobile carrier or third-party providers.

Consent to receive SMS messages is not a condition of receiving services.

4. Privacy

Your use of our services is also governed by our Privacy Policy:
Privacy Policy | Friends of the Family

We are committed to protecting your information and do not sell or share personal data for marketing purposes.

5. User Responsibilities

You agree not to:

  • Provide false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Use our services in a way that disrupts operations or harms others

6. Intellectual Property

All content on this website, including text, logos, and materials, is the property of Friends of the Family unless otherwise stated.

You may not copy, reproduce, or distribute content without permission.

7. Third-Party Services

We may use third-party providers (e.g., communication platforms, payment processors) to deliver services.

We are not responsible for the practices or policies of these third parties.

8. Disclaimer of Warranties

Our website and services are provided “as is” without warranties of any kind, either express or implied.

We do not guarantee:

  • Continuous or error-free operation
  • Accuracy or completeness of information

9. Limitation of Liability

To the fullest extent permitted by law, Friends of the Family shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.

10. Changes to These Terms

We may update these Terms of Service from time to time. Updates will be posted on this page with a revised effective date.

Your continued use of our services constitutes acceptance of any changes.

11. Termination

We reserve the right to restrict or terminate access to our services if these terms are violated or if necessary to protect our organization or users.

12. Governing Law

These Terms shall be governed by the laws of the State of Iowa, without regard to conflict of law principles.

13. Contact Information

Friends of the Family
1009 Peoples Square
Waterloo, IA 50702
Email: [email protected]
Website: www.fofia.org